Privacy Policy

Last updated: 19th May 2025

This Privacy Policy describes how the DoodleVerse iOS application ("the Application") collects, uses, and protects your personal information when you use our services. By downloading and using the Application, you agree to the terms of this policy.

1. Information Collected

We collect the following categories of information to provide and improve the Application:

• Anonymous User Identifier: A pseudonymous UUID is assigned to each user. We do not collect names, email addresses, IP addresses, or any government-issued identifiers.
• Profile Information: A user-chosen pseudonym, age, country of residence, used to personalize content and recommendations.
• Device Data: Information about your device, including model, operating system version, and language settings, to ensure compatibility and security.
• User-Generated Content: Drawings, photos, messages, comments, and shared creations (e.g., drawing + AI rendering pairs), whether published privately or shared with the community.
• Chat and Interaction Logs: Exchanges with AI models are stored to improve the quality and safety of our services, under strict access control.
• Payment Information: When you make a purchase within the Application, payments are processed securely by Apple through the App Store. We do not have access to your credit card details or billing information. However, we may collect and process the following transaction-related data: Product Identifier, Transaction ID, Purchase Date, Subscription Status, Offer Identifier. Apple may provide us with updates regarding subscription changes, renewals, cancellations, or refunds to ensure correct access to purchased content. If you request a refund, Apple processes it directly according to their policies.

2. Use of Information

The information collected is used for the following purposes:

• Service Delivery: To operate, personalize, and improve the Application and its features.
• AI Model Improvement: To refine the performance of our AI systems through training and evaluation on pseudonymized usage data.
• Customer Support and Notifications: To respond to inquiries, send important service-related notifications, and (where legally permitted) offer relevant content or features.
• Fraud and Abuse Prevention: To protect users and maintain the security and integrity of the Application.

3. Sharing of Information

We do not sell or rent your data. Information may be shared only under the following circumstances:

• Authorized Service Providers: Third parties who help us provide and maintain the Application (e.g., cloud hosting, analytics, support tools) under strict contractual confidentiality obligations.
• AI Processing Partners: External AI providers may process user-generated content to return rendered outputs or assist with model improvement. All data is handled under strict data protection agreements.
• Legal Requirements: We may disclose information when required to comply with legal obligations or respond to valid government requests.

4. Data Security

We implement technical and organizational security measures to protect your data against unauthorized access, disclosure, or loss. However, no system is entirely immune to risk, and we cannot guarantee absolute security.

5. User Rights

Depending on your country of residence, you may exercise the following rights regarding your personal data:

• Right to Access: You may request to see the personal information we hold about you.
• Right to Rectification: You may request corrections to inaccurate or incomplete data.
• Right to Deletion: You may request the deletion of your data, subject to legal and contractual obligations.
• Right to Restrict Processing: You may ask us to limit how we use your information.
• Right to Object: You may object to the processing of your data for certain purposes, including marketing.
• Right to Data Portability: You may request a copy of your data in a structured format.

To exercise these rights, please contact us at: support@doodleverse-app.com.

6. Children's Privacy

The Application is not intended for children under the age of 4. We do not knowingly collect personal information from children under 4. If you believe we have collected such information, please contact us to have it removed.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the updated date will be revised accordingly.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at: support@doodleverse-app.com